Redesign a confusing real form as 3 mobile screens
Public-service forms often intimidate the people who need them most. Pick a real confusing form, use AI to strip its jargon into plain language, redesign it as 3 clean mobile screens, and paper-test them with 2 real people.
Posted by The AI Internships
The work brief
- 01Get a real form (photo or PDF) and map its pain: jargon, unclear fields, no progress sense, error-prone bits.
- 02Restructure it into 3 mobile screens: logical grouping, clear progress, plain language — ask AI to rewrite the jargon (bilingual labels where it helps), keeping only rewrites a nervous first-timer would actually understand.
- 03Mock the 3 screens in Figma/Canva with AI assistance.
- 04Paper-test: show the screens to 2 real people who’d plausibly fill this form. Where do they hesitate? Fix the worst spot.
What you’ll produce
Submission standard
Submit the original form image, your 3 screens, the test notes, and the fix you made after testing, plus your AI workflow. Also submit the public Figma/Canva view-link to your screens and a screenshot of your own editor showing your account name and today's date.
The real form (photo/screenshot)
Image uploadRequiredYour 3 redesigned mobile screens in one image
Image uploadRequiredThe pain map: what confuses people in the original, and your restructuring logic
Written responseRequiredThe 2-person test: where they hesitated, and what you fixed
Record where each of the 2 testers hesitated in their own words and the exact fix you made — the hesitation must map to a specific spot on your 3 screens. Invented or generic testing fails.
Written responseRequired
You’ll complete these inside your private workspace.
What you must submit as proof
This brief requires evidence an AI can’t fabricate.
Public Figma/Canva view-link to your 3 mobile screens
Figma 'Share > Anyone with the link' or Canva view-link. Must open to YOUR editable screens — a dead or private link fails.
Public linkRequiredScreenshot of your OWN Figma/Canva editor building the screens — account name and today's date visible
Show the live editor with your username and system date, not just the exported screens.
Image uploadRequired
Submissions without this evidence cannot be submitted.
Protect other people in your proof. Blur faces, names, phone numbers and email addresses before you upload, and refer to anyone you worked with by role or number ("Listener 1", "the stall owner"). Your proof is only ever used to check your work — it is never published, never appears on your certificate, and is never shown in your public portfolio.
How your work is evaluated
The passing benchmark is 70/100.
Pain diagnosis
14%The pain map identifies real usability failures in the original.
Redesign quality
29%The 3 screens are genuinely easier: grouping, language, progress.
Really tested
29%Two real people tested it and a real fix followed.
First-party provenance
29%Auto-fail if the screens have no live editable file, if the editor screenshot lacks account/date, or if the test notes read invented or do not map to a specific spot on the screens.
How we grade your AI usage
Using AI is the point — it’s the skill this certificate proves. You’ll answer three short questions about how you used it: what you asked, what was wrong with its first answer, and what you changed. Specific, honest answers score high. “I pasted the brief and submitted the answer” scores near zero.